Our new participant portal is live!


We have been working hard over the past year to develop some new resources for our participants and we are so excited to finally be able to welcome you to the new iSeekSupport participant portal.


The new portal provides you – our participants and your families or advocates with even more choice and control over the support services you receive and enables you to view all your personal information, plans, bookings, and invoices in one place.


The new portal has been designed with you in mind! It is easy to use and means you no longer have to worry about emailing copies of documents back and forth, losing track of your bookings or logging into different systems to check your details. 


Here is a full list of features that are already available: 


My Profile – contains all the demographic information including:

Participant details

Guardian and fund management details

Messages and tasks


Invoices and billing


My Support – copies of support documentation developed in partnership with iSeekSupport

Support plan

Support procedures

Request changes to the support plan

Personal emergency plan


My Bookings – you can view and edit all past and current bookings with iSeekSupport

View weekly bookings

Request changes to an existing booking

Request a new booking


Employee Directory – a guide to who’s who in the iSeekSupport team

View all employee profiles


Help Centre – links to all relevant iSeekSupport documents 

View participant handbook

View welcome pack


To access the participant portal click the link at the top right of our page and use the logins provided to you via email.

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