We are here for you, because
your life matters.
Our dedicated Support Relationship Managers are ready to assist you, with complimentary consultation.
Disability Support That Works For You!
In-Home Personal Care
We deliver personalised support to help you maintain your independence and quality of life in your own home. Our friendly trained support workers will help assist you with personal care tasks such as bathing, dressing, grooming, and mobility, ensuring safety and dignity in daily routines.
Support Coordination
We offer services to help NDIS participants understand and implement their NDIS plans. Our Support Coordinators work closely with participants to connect them with service providers, build their capacity to manage their plans independently, and ensure they are making the most out of their funded supports.
Complex Care Support
We offer complex care plans are developed and closely monitored by our Registered Nurse to ensure you receive the highest standard of care and safety. Complex care includes bowel care, catheter care, seizure Management, Mealtime Management and enteral PEG feeding, all tailored to your individual needs.
Community & Social Support
We create a personalised support plan that helps you stay connected and engaged by assisting with social networking, shopping, attending events, and participating in community activities. We support you in achieving your personal goals and enjoying life to the fullest.
Know someone who might be interested?
Refer them to us, and we’ll take care of the rest with care
Meet the people that make iSeekSupport amazing!
Book a complimentary consultation with one of our friendly staff today!
Our Participant Onboarding Journey
Initial Contact
✅ Participant or representative reaches out via phone, online booking, email, or referral.
✅ Complimentary consultation scheduled to discuss needs, goals, and available services.
Consultation & Assessment
✅ One-on-one consultation with the participant to assess support needs.
✅ Review of NDIS plan, goals, and funding allocation.
✅ Develop a tailored support plan aligned with participant’s objectives.
Service Agreement & Care Plan
✅ Draft and review the Service Agreement outlining services, roles, and responsibilities.
✅ Finalise the individual care plan, which may include personal care, community participation, or therapy needs.
✅ Registered Nurse develops clinical care plans if applicable (e.g., bowel care, PEG feeding).
Onboarding & Team Assignment
✅ Assign dedicated support workers, and if applicable, complex care professionals.
✅ Participant receives a welcome pack with contact and online login information to view support and service details.
✅ Establish a schedule for ongoing support based on participant preferences and quote.
Commencement of Services
✅ Services begin, with regular communication and updates from the support team.
✅ Participant’s care is monitored closely, ensuring satisfaction and adjustments as needed.
Ongoing Review & Monitoring
✅ Regular check-ins to review progress and ensure services continue to meet participant’s needs.
✅ Formal Progress report and review reports scheduled quarterly, or as required, to update care plans or goals.
We Live & Breathe Our Values!
Book a complimentary consultation with one of our friendly staff today!
Human Focus
At the core of everything we do is a commitment to humanity. We believe businesses should prioritize people and their well-being, focusing on meaningful impact rather than solely on profit. Our approach ensures that care, compassion, and the needs of individuals always come first.
High Quality
High Quality is a core value that drives everything we do. We recognize that delivering exceptional quality is vital to maintaining customer satisfaction and trust. By using the best materials, resources, and techniques, we ensure our products and services consistently meet the highest standards.
Community
We believe in the power of community and recognize that our business is part of a larger network of individuals and organizations working toward a shared vision for a better future. Together, we strive to build meaningful connections and contribute to the well-being of those around us.
Integrity
At iSeekSupport, we define integrity as doing the right thing, even when no one is watching. We are committed to upholding ethical principles and standards, prioritising honesty and transparency in all of our interactions—whether with clients, partners, or even competitors.
Inclusion
Our commitment to inclusion goes beyond our employees, encompassing all stakeholders, including customers, suppliers, and partners. We believe inclusion is not just about diversity but about fostering a sense of belonging, ensuring that everyone feels welcomed, valued, and comfortable.
Innovation
At iSeekSupport, we understand the importance of staying ahead of the curve and continuously adapting to the evolving needs of our customers. Our commitment to innovation is embedded in every aspect of our operations, from product development to marketing strategies, ensuring we deliver cutting-edge solutions that meet and exceed expectations.
Contact Us Today!
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Book Complimentary Consultation
Book a 30 or 60-minute consultation, online or in-person, with a Support Relationship Manager. We'll answer your questions and provide you with the best onboarding experience possible.
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Call Us 1800 960 068
We’re available to answer all your inquiries by phone Monday to Friday, 9:00 AM to 5:00 PM, excluding public holidays.
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Chat with Us Chat or Email
Live Chat available Monday to Friday 9:00am to 5:00pm.
Email: Contactus@iseeksupport.au
Email: Support@iseeksupport.au