National Contact Centre open Monday to Friday 8am to 8pm (local time). Phone: 1800 800 110 Email: enquiries@ndis.gov.au
Complete the online complaint form now
Call 1800 035 544 (free call from landlines) or TTY 133 677.
Need an interpreter?
National Relay Service: ask for 1800 035 544
Contact Centre is open Monday to Friday 9am – 6.30pm AEDT. We are closed public holidays.
For life-threatening situations and other emergencies, call 000
Participant Easy Read Document
This document tells you about your rights.
Australian laws respect the rights of people with disability. The laws say you:
What are your human rights?
You should be:
You should be able to:
When working with iSeekSupport and other disability support providers you also have rights.
You have the right to:
You also have the right to:
How does iSeekSupport respect your rights?
iSeekSupport will:
We will also:
We can also help you find an advocate if you need one.
You can safely:
We will follow your instructions, unless we feel that you may get hurt.
We will then talk to you and your advocate/family about any risks involved to help you make a safe decision.
Call 1800 960 068
Operating Hours 9am to 5pm Monday to Friday, excluding Public Holidays.
Call 0451 331 550, On-Call Outside Care Team Hours Only