National Contact Centre open Monday to Friday 8am to 8pm (local time). Phone: 1800 800 110 Email: enquiries@ndis.gov.au
Complete the online complaint form now
Call 1800 035 544 (free call from landlines) or TTY 133 677.
Need an interpreter?
National Relay Service: ask for 1800 035 544
Contact Centre is open Monday to Friday 9am – 6.30pm AEDT. We are closed public holidays.
For life-threatening situations and other emergencies, call 000
Transparency is key to our values, and we are pleased to present our Participant Welcome Pack, which includes all of our easy-read policies, designed to ensure clarity and accessibility for all participants.
Call 1800 960 068
Operating Hours 9am to 5pm Monday to Friday, excluding Public Holidays.
Call 0451 331 550, On-Call Outside Care Team Hours Only