In-Home Personal Care
We provide compassionate and professional In-Home Personal Care Support services to assist NDIS participants with daily living tasks. Our goal is to promote independence, dignity, and comfort in the home, allowing participants to live as independently as possible while receiving the care they need.
What is In-Home Personal Care?
Personal Care Support helps participants with essential daily activities that they may find difficult to perform on their own. Our trained support staff are here to assist with tasks like bathing, dressing, grooming, toileting, and mobility, while maintaining each participant’s dignity and comfort.
Our Approach
Our In-Home Personal Care Support services are designed to cater to the unique needs of each participant. We understand that personal care is a sensitive area, and our support workers are trained to provide care that is respectful, compassionate, and focused on maintaining the participant’s independence and comfort.
Care plans are developed and tailored to each participant’s needs. We work closely with participants, families, and healthcare providers to ensure the care provided meets the highest standards and reflects the participant’s preferences and routines. Progress notes are prepared every three months, and care plans are reviewed every six months to ensure ongoing effectiveness and quality of care.
NDIS Support Category and Code
Our In-Home Personal Care Support services fall under the NDIS Core Supports category, specifically under Assistance with Daily Living. This category covers the essential personal care supports required to assist participants with daily living activities.
Pricing
Our services follow the NDIS Pricing Arrangements and Price Limits for Core Supports (Assistance with Daily Living).
The cost will vary depending on the level of care required. Please contact us for a personalised quote based on your NDIS plan and individual care needs.
Who is Eligible?
Participants eligible for In-Home Personal Care Support include individuals who:
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Require assistance with personal care tasks such as bathing, dressing, and grooming
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Need support with mobility, toileting, or continence care
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Have difficulty managing personal hygiene independently
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Need assistance with eating, drinking, or taking medications
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Have In-Home Personal Care Support included as part of their NDIS plan under Assistance with Daily Living
Our team ensures that your NDIS plan covers the necessary personal care support to assist you with your daily living needs.
Why Choose Us?
Dignity and Respect: We provide personal care services with the utmost respect for each participant’s privacy, dignity, and preferences, ensuring they feel comfortable and valued.
Trained and Compassionate Staff: Our support workers are highly trained in providing personal care, offering professional and compassionate assistance that promotes safety and independence.
Tailored Support Plans: All personal care plans are developed based on the unique needs of each participant, ensuring that care is personalised, respectful, and effective.
Independence and Comfort: We encourage independence by offering just the right level of support for participants to maintain control over their daily routines, while helping when needed.
Our Services Includes
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Assisting with personal hygiene tasks, including showering, bathing, and grooming
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Dressing support, ensuring participants are comfortable and appropriately dressed for their day
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Helping with toileting and continence management, including catheter or stoma care if required
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Supporting participants with moving around their home safely, including transferring to and from beds or chairs
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Assistance with meal preparation, eating, and drinking, ensuring nutritional needs are met
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Medication assistance, including reminders and help with administering medications
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Providing companionship and emotional support to enhance well-being
How We Ensure Quality Care
We adhere to NDIS Practice Standards, ensuring that every aspect of our personal care services is delivered safely, respectfully, and with a focus on participant well-being. We consistently review care plans to adapt to changing needs and maintain the highest quality of service.
Our Participant Onboarding Journey
Initial Contact
✅ Participant or representative reaches out via phone, online booking, email, or referral.
✅ Complimentary consultation scheduled to discuss needs, goals, and available services.
Consultation & Assessment
✅ One-on-one consultation with the participant to assess support needs.
✅ Review of NDIS plan, goals, and funding allocation.
✅ Develop a tailored support plan aligned with participant’s objectives.
Service Agreement & Support Plan
✅ Draft and review the Service Agreement outlining services, roles, and responsibilities.
✅ Finalise the individual support plan, which may include personal care, community participation, or therapy needs.
✅ Registered Nurse develops clinical care plans if applicable (e.g., bowel care, PEG feeding).
Onboarding & Team Assignment
✅ Assign dedicated support workers, and if applicable, complex care professionals.
✅ Participant receives a welcome pack with contact and online login information to view support and service details.
✅ Establish a schedule for ongoing support based on participant preferences and quote.
Commencement of Services
✅ Services begin, with regular communication and updates from the support team.
✅ Participant’s care is monitored closely, ensuring satisfaction and adjustments as needed.
Ongoing Review & Monitoring
✅ Regular check-ins to review progress and ensure services continue to meet participant’s needs.
✅ Formal Progress report and review reports scheduled quarterly, or as required, to update care plans or goals.
Ready to join the iSeekSupport Family?
Complete our onboarding form, and we’ll take care of the rest with care
Contact Us Today!
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Book Complimentary Consultation
Book a 30 or 60-minute consultation, online or in-person, with a Support Relationship Manager. We'll answer your questions and provide you with the best onboarding experience possible.
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Call Us 1800 960 068
We’re available to answer all your inquiries by phone Monday to Friday, 9:00 AM to 5:00 PM, excluding public holidays.
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Chat with Us Chat or Email
Live Chat available Monday to Friday 9:00am to 5:00pm.
Email: Contactus@iseeksupport.au
Email: Support@iseeksupport.au
