Complex Bowel Care
We understand the importance of specialised and compassionate care for participants with complex health needs, including those requiring complex bowel care. Our experienced and highly trained team is here to provide dignified, safe, and effective bowel management support, ensuring comfort and promoting the overall well-being of our participants.
What is Complex Bowel Care?
Complex bowel care involves a range of bowel management procedures for individuals who have a medical condition or disability that affects their ability to manage their bowel movements independently. It includes the assessment, monitoring, and support of bowel health to prevent complications such as constipation, incontinence, or bowel obstruction.
Our services are tailored to meet the individual needs of each participant, whether they require assistance with:
-
Manual bowel evacuation
-
Enema administration
-
Suppository insertion
Our Approach
Our approach to complex bowel care is centred around respect, comfort, and personalised support.
All care plans are developed by a Registered Nurse and are continuously monitored to ensure their effectiveness. We document progress through detailed notes every three months and review each care plan every six months to adjust as needed for optimal results.
We work closely with participants, their families, and healthcare providers to ensure the bowel care plan is effective and tailored to the individual’s unique needs.
NDIS Support Category and Code
Our Complex Bowel Care services fall under the NDIS Core Supports category, specifically under High Intensity Daily Personal Activities (NDIS Support Code: 0104).
This support is designed for participants who require specialised, high-level care, including complex medical needs such as bowel management.
Pricing
Our services are aligned with the NDIS Pricing Arrangements and Price Limits for High Intensity Daily Personal Activities (Code 0104).
Pricing will vary based on the level of care required. Please contact us for a personalised quote based on your NDIS plan and care requirements.
Who is Eligible?
Participants who may benefit from Complex Bowel Care include individuals who:
-
Have a disability or condition that affects bowel function or control
-
Require assistance with bowel management tasks such as enemas, suppositories, or manual evacuation
-
Have been assessed by their healthcare provider as needing support in managing their bowel care
-
Use a colostomy, stoma, or other bowel management device
-
Have Complex Bowel Care included as part of their NDIS plan under High Intensity Daily Personal Activities (Code 0104)
Our team will work with you to ensure that your NDIS plan covers the appropriate level of care, and we will help coordinate the necessary services to meet your bowel care needs.
Why Choose Us?
Experienced Support Workers: Our team is extensively trained in complex bowel care procedures and understands the importance of delivering care with respect and professionalism.
Person-Cantered Care Plans: Each participant receives a personalised bowel management plan that considers their medical history, preferences, and overall health, developed and monitored by a registered nurse.
Dignity and Respect: We believe that all participants deserve compassionate care that respects their privacy, preferences, and dignity, particularly during sensitive procedures like bowel care.
Collaboration with Healthcare Providers: We work closely with doctors, nurses, and allied health professionals to ensure continuity of care and adherence to best practices.
Our Services Includes
-
Comprehensive bowel assessments
-
Development of individualised bowel management plans by a registered nurse
-
Regular monitoring and review of bowel health
-
Progress notes prepared every three months to track improvements and changes
-
Six-monthly care plan reviews and adjustments
-
Assistance with colostomy, stoma, and other bowel-related care procedures
-
Support for participants who require manual bowel evacuation
-
Education for participants and caregivers on managing bowel care at home
How We Ensure Quality Care
We maintain strict standards in line with the NDIS Practice Standards and ensure that our team stays updated with the latest guidelines and techniques for bowel care. All our procedures are performed in a manner that ensures the highest levels of hygiene, safety, and participant comfort.
Our Participant Onboarding Journey
Initial Contact
✅ Participant or representative reaches out via phone, online booking, email, or referral.
✅ Complimentary consultation scheduled to discuss needs, goals, and available services.
Consultation & Assessment
✅ One-on-one consultation with the participant to assess support needs.
✅ Review of NDIS plan, goals, and funding allocation.
✅ Develop a tailored support plan aligned with participant’s objectives.
Service Agreement & Care Plan
✅ Draft and review the Service Agreement outlining services, roles, and responsibilities.
✅ Finalise the individual care plan, which may include personal care, community participation, or therapy needs.
✅ Registered Nurse develops clinical care plans if applicable (e.g., bowel care, PEG feeding).
Onboarding & Team Assignment
✅ Assign dedicated support workers, and if applicable, complex care professionals.
✅ Participant receives a welcome pack with contact and online login information to view support and service details.
✅ Establish a schedule for ongoing support based on participant preferences and quote.
Commencement of Services
✅ Services begin, with regular communication and updates from the support team.
✅ Participant’s care is monitored closely, ensuring satisfaction and adjustments as needed.
Ongoing Review & Monitoring
✅ Regular check-ins to review progress and ensure services continue to meet participant’s needs.
✅ Formal Progress report and review reports scheduled quarterly, or as required, to update care plans or goals.
Ready to join the iSeekSupport Family?
Complete our onboarding form, and we’ll take care of the rest with care
Contact Us Today!
-
Book Complimentary Consultation
Book a 30 or 60-minute consultation, online or in-person, with a Support Relationship Manager. We'll answer your questions and provide you with the best onboarding experience possible.
-
Call Us 1800 960 068
We’re available to answer all your inquiries by phone Monday to Friday, 9:00 AM to 5:00 PM, excluding public holidays.
-
Chat with Us Chat or Email
Live Chat available Monday to Friday 9:00am to 5:00pm.
Email: Contactus@iseeksupport.au
Email: Support@iseeksupport.au
